🎂 What age should I be to join ZOOT?

The minimum age required to join the fun is 21!

📩 I am not receiving the email/phone number verification code when trying to log in. What can I do?

Please double check the email address/phone number to make sure they were correctly imputed. If there is no issue there, try checking your spam folders as the codes may sometimes land there. If this is also ruled out, try clearing the cache and cookies of your browser and request a new code.

If everything fails, reach our Customer Support and we will gladly try and get you back on track as soon as possible.

💰 What is the difference between Gold Coins (yellow coins) and Sweeps Coins (green coins)?

Gold Coins are purely for entertainment purposes and have no monetary value. They can be used to enjoy and try out our selection of games. You can receive Gold Coins through daily logins, giveaways, and by purchasing them directly from our store.

With every purchase of Gold Coins, you may receive Sweeps Coins for free. Sweeps Coins also have no monetary value but can be used to play promotional games. Under certain conditions, Sweeps Coins can be redeemed for real-world prizes.

💸 How do I redeem? What is the minimum amount for redemption?

The minimum of Sweeps Coins (green coins) required for redeem is 60. Redeem is possible only after your account is fully verified. To redeem, click on your profile to open the menu view and go to "Redeem". You will be able to redeem with a payment method that is already registered as long as the required playthrough has been met.

🎯 Is there a playthrough requirement?

All sweep coins are subject to a 4x playthrough requirement unless stated otherwise in future promotions/giveaways.

Bonus sweep coins are subject to a 20x playthrough.

🎁 What is ZOOTPot?

ZOOTPot is a platform bonus system. For each round played, a small percentage of the balance used goes to this pot. This is a global bonus (all players contribute to the same pot). The amount currently in the pot is visible at all times on our platform.

The pot can randomly drop to any player that plays any game using sweeps coins or gold coins. When this drops, it will reward the player with the amount of sweeps coins or gold coins currently gathered in the pot.

ZOOTPot can be won only on ZOOT Originals games.

💎 What are the benefits of being a VIP?

Want the royal treatment? Our VIPs get exclusive perks, priority support, and special bonuses tailored just for them.

👉 Check out everything VIP has to offer here – it’s where the magic happens.

ZOOTPot can be won only on ZOOT Originals games.

🤝 If I am a ZOOT partner or associate, how can I get in touch?

If you would like to get in touch with us as a partner or associate, you can always call us at +1 (240) 641-7433. We may not always be able to get your call on the spot but we will certainly call you back as soon as possible.
Please note that we are unable to offer players support or info about possible future partnerships at this phone number. Players and those interested in a possible partnership should raise a ticket at https://support.getzoot.us/ as some queries may need extensive research throughout different departments and this can take anywhere from a few minutes to a few days.